General
5 Ways to Reduce Forgotten Laundry Slots in Your Co-op
An empty washing machine that's "booked" helps no one. When residents reserve time they don't use — and forget to cancel — the resource sits idle while others wait. Here are five ways to reduce forgotten slots in your co-op.
1. Turn on reminders
The simplest and most effective strategy. Booking Map can send optional reminders as email and push notifications straight to the phone before the slot starts. A small nudge is often all it takes for people to remember — or to cancel in time.
2. Make cancelling easy
When a resident can easily delete their booking from their phone, they're more likely to do so instead of simply not showing up. Freed time becomes immediately available to neighbours.
3. Limit future bookings
With a cap on how many future bookings each resident can hold per resource, you avoid people reserving "just in case" weeks ahead. That means more realistic bookings and fewer forgotten slots.
4. Keep free times visible to everyone
The visual overview shows free and busy at a glance. When residents see that something just opened up, the time is quickly taken instead of sitting empty.
5. Keep an eye on usage
The board sees booking activity in the admin dashboard, including an overview of the last 14 days. If you spot a pattern of many unused slots, you can adjust the rules or remind residents of good etiquette.
Prevention is best
The best approach combines several of these. With Booking Map, reminders and booking rules are built in, so the system does the work for you. Try free for 14 days.